Laptop Continuity Service | Concorde Informatics

Hardware Recovery, Data Backup, Data Restore, Complete Data Protection, Data Removal, Recovery Specialists support, Worldwide Delivery, Rehearsals.

Today, time and information are the two assets we find most difficult to replace. Laptops are by their very nature more vulnerable to damage and loss than standard desktop IT equipment due to their inherent portability. Data integrity and security is paramount, particularly with remote users.

Consider the following,

• What impact a lost, stolen or damaged laptop would have to your organisation?
• How valuable to you or to your organisation is the information on your laptop?
• Would the theft or loss of a laptop put your organisation in breach of the Data Protection Act?
• Would it put client confidentiality in danger?
• Could you be liable to criminal or civil prosecution if you fail to protect your clients’ data?
• Would your organisation be put into disrepute from the media?

Laptop loss and failures can cause substantial inconvenience to remote users and in many cases will leave an employee incapacitated for an unacceptable period of time. Losing the laptop is one thing but the irretrievable loss of data can be catastrophic.

The Laptop Continuity Solution (LCS) is a complete data protection and hardware replacement service ensuring swift business resumption after a loss or failure. LCS not only minimises extreme disruption for the employee but also provides business continuity benefits on a corporate scale.

Each time a Laptop is connected to an internet connection, the Laptops automatically backs up its data to a secure vault. Should the data be lost or become corrupt, a simple restore command recovers the laptop to its original state (as per the last backup).

Should the laptop fail or be lost, then the data is restored to an emergency replacement laptop held by Concorde in the UK. A fully configured and pre-imaged ready to use laptop of an equal or greater specification can be dispatched within 4 hours. You are then able to use the laptop for 2 weeks free of charge whilst you organize your own replacement or purchase ours.

CompuTrace Complete ensures that in the event of theft, the Data Delete functionality can be activated to make the device unusable. For institutional and corporate customers, the customer’s Information Security department would be given the option of not making this known to the end-user. CompuTrace also allows us to work with local authorities to recover stolen pieces of hardware.

Laptop disaster Recovery

Hardware Recovery, Recovery Specialists, Rehearsals, Worldwide Delivery.

Solutions with Concorde are flexible. Every organisation we deal with manages their risk in a slightly different way. Laptop DR is designed for those organisations that hold data centrally, where users connect via a remote desktop, for example. In this instance there is no requirement to back data up and in turn secure the data if the laptop is stolen. Laptop DR is a cost effective way of providing resilience for your remote users, and often, we have users back up and running within 4 hours (depending on location).

Hot standby laptops

Concorde has a large number of hot standby laptops just in case of failure or when that fresh cup of coffee is knocked over the keyboard! In fact, as with both solutions, hardware can be invoked for absolutely any reason. In the event that your Laptop fails, you are just a call away from having our Recovery Specialists imaging a replacement laptop of equal or higher specification and leaving site within 2 hours. You are able to utilise the hardware for 90 days and of course, complete peace of mind is given through our FREE annual rehearsals.

Contact us now to explore the holes in your resilience and security that LCS will plug, without digging a deeper hole in your budget!