Break/Fix Maintenance | Concorde Informatics

Concorde Informatics Hardware Maintenance services have been designed to support your most important day-to-day IT hardware, allowing you to make the most efficient possible use of your in-house technical resources.

For any modern organisations IT systems and networks are subject to great pressure by users during core business hours. The most-pressed hardware equipment been desktop PCs, Mobile laptops, printers and servers. Along with communications equipment, these are essential assets on which users depend to do their jobs efficiently.

We offer various degrees of hardware cover, from normal office hours to full 24x7x365, depending on your equipment and business requirements. Over 50 engineers and technical staff are available throughout the UK to assist your IT team. Once a call has been logged we strive to return the equipment to service within a set agreed time.

Concorde Informatics can also base a dedicated engineering resource on your site as an extension of your own IT team. This ensures there is only minimal delay between call logging and resolution.

Key benefit:

You save money through economies of scale and guaranteed repair times, alongside the capability to focus your own IT resources on project work and other business-related IT needs.

• Guaranteed repairs 24x7 
• Your IT department freed to concentrate on critical IT issues 
• Cost-effective bespoke contract with choice of SLAs 
• Dedicated on-site engineers
• Logistics support and project management

Contact us for more information.